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  2. Knowledge Base

Knowledge Base

ARCOS Callout and Scheduling Suite

  • All About Xwalk Codes
  • ARCOS Caller ID Shows as China
  • Call Result Explanations
  • Callout - SMS Texting Error Data Send Failure
  • Callout Browser triage
  • Common issues for the Sign-On/Sign-Off Functionality
See all 14 articles

ARCOS Crew Manager

  • Creating future crew member/s assignments in Crew Manager via the API
  • Crew Manager - All About Filters
  • Crew Manager - Attribute Basics
  • Crew Manager - Attribute Use Case Examples
  • Crew Manager - Formulas
  • Crew Manager - Pseudo Attributes
See all 14 articles

ARCOS Platform

  • Active Users
  • Common Roster Admin Page Settings
  • Enable “Unlock Account” feature on the Employee – Administration Modify Page
  • Enabling Biometric Log-In for Compatible Mobile Devices
  • Enabling Biometric Login for All Accounts on Mobile+
  • Enabling the roster filters on the Arcos Mobile Plus App
See all 27 articles

ARCOS RosterApps

  • RosterApps - Adding Accumulators
  • RosterApps - Bid Package Overview
  • RosterApps - Timebanks
  • RosterApps Rule Sets
  • RosterApps Shift Leveling Bids - Part 1
  • RosterApps Shift Leveling Bids - Part 2
See all 7 articles

Incident Manager

  • Understanding Incident Manager Security Group Options

Resource Assist

  • Removing an Offline Connection from Resource Assist

Resource Planner

  • Handling the pre-event planning process for an impending event

Workbench

  • Mobile Workbench Troubleshooting tips
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