Platform Release Notes 21.34

New Platform Enhancements

Added Saved Reports Security Feature

What is changing:

ARCOS has added a new security feature, Saved Reports - Show Private Reports. The presence of this feature in a user’s security group reveals a “Show Private” checkbox, unchecked by default, on the Saved Reports Landing Screen. When unchecked, this page shows only public reports or reports that the user owns.

When Checked, all reports will be displayed. Users with the “Saved Reports - Become Owner” security feature can then take ownership of any private reports.

Who is involved:

All ARCOS customers will receive this update.

What you need to do:

No further action is necessary to implement this change.

Added Instructional SMS Opt-In Email Template

What is changing:

ARCOS has added an email template containing SMS Opt-In instructions which can be located the Alert Template list in the Alerts tab of the Sys Admin Module.

Any attempt to send an SMS message to an unverified number the system will look for an associated email address and send the instructions on how to subscribe to SMS Messages. Once the email is sent, the verification status for the device is updated to “Pending”. A “Start” reply from the user f inishes the process and the device is then Verified.

Company administrators will need to enable this functionality in the SMS Opt-In Settings page found in the Employee tab within the Sys Admin module.

Note: This page is available for customers that currently have SMS enabled.

Who is involved:

All ARCOS customers will receive this update.

What you need to do:

No further action is necessary to implement this change.

Updated Enrollment SMS Message

What is changing:

ARCOS has updated the Enrollment text message unverified SMS devices will receive. When the recipient replies to an enrollment text with anything other than START, OK, or STOP the response has been updated to “Incorrect Entry, Please reply “START” or “OK” to confirm, or “STOP” to cancel/optout” until the device has been verified within the system.

Who is involved:

All ARCOS customers who have SMS enabled will receive this update.

What you need to do:

No further action is necessary to implement this change.

New Crew Manager Enhancements

Added Multiple Value Entry Ability for Attributes

What is changing:

ARCOS has added the ability for users to add multiple values at one time while editing an Attribute. An icon has been added to the Attribute Edit modal in the Values and Displays Settings which can be toggled between single value and multiple value entry mode.

In the Multiple Value mode, a list of values can be entered at one value per line. Users will be informed of the status and if there are any errors when the Add All button is selected.

                               

Who is involved:

All ARCOS Crew Manager customers will receive this update.

What you need to do:

No further action is necessary to implement this change.

Added Bulk Delete Functionality

What is changing:

ARCOS has added the ability to delete multiple resources at once within the Resource Panel. Select the resources to be removed within the specific Resource Type by checking their individual boxes then click the delete icon of any selected resource and all those selected will be removed.

Who is involved:

All ARCOS Crew Manager customers will receive this update.

What you need to do:

No further action is necessary to implement this change.

Added Ability to Allow Imported Members Access to Mobile Workbench

What is changing:

ARCOS has added the ability to allow access to Mobile Workbench to Imported members in Crew Manager. The Allow Mobile Workbench Access option has been added to the Data Import screen in Crew Manager. This option is disabled by default, when enabled all members contained in the data import will have the ability to access Mobile Workbench.

A new Security Group, “Imported - Mobile Workbench”, has been created which only applies to members that are imported, and when Mobile Workbench Access is enabled, the imported employees are applied to this new Security Group by default at the PIT they are added to Crew Manager.

Who is involved:

All ARCOS Crew Manager customers who also have Mobile Workbench will receive this update.

What you need to do:

No further action is necessary to implement this change.

Enhanced Pseudo Attributes on Data Import

What is changing:

ARCOS has extended the pseudo attribute import functionality by adding Email2, Phone2, and Gender attributes which appear in the ARCOS Attributes column of the Field Mapping section. Pseudo attributes are now saved in sequential order, for example:

• Phone1 is now saved before Phone2 regardless of the order in the file that is imported.
• Email2 will be treated as Email1 if it does not exist.
• Phone1 and Phone2 are now saved using new logic that updates a single phone by sequence number.
• Gender values attempt to match the description or abbreviation of gender definitions, case insensitive. This will not affect customers with non-pseudo-gender attributes

Who is involved:

All ARCOS Crew Manager customers will receive this update.

What you need to do:

No further action is necessary to implement this change.

New Incident Manager Enhancements

Enhanced Org Chart

What is changing:

ARCOS has enhanced the Org Chart within Incident Manager when multiple employees are filling a role. The first three employees filling the listed position will display and a Show More toggle has been added which when clicked, will expand the entire list to reveal all. Consequently, a Show Less option appears to return.

Who is involved:

All ARCOS Incident Manager customers will receive this update.

What you need to do:

No further action is necessary to implement this change.

New API Enhancements

Added New Schedules Parameter

What is changing:

ARCOS has added the URI skipEmpty attribute to the /schedules/employeeSchedules endpoint, which will return a bool, to provide the extraction of employee schedule data in near real-time:

• skipEmpty=0 - Default, no additional logic applied to the response as-is today.
• skipEmpty=1 - When passed, only provide employeeSchedule elements that contain at least one shiftAssignment, scheduledShift, or scheduleException. If none of those elements are present in accordance with the other URI parameters (such as changedSince), discard the <employeeSchedule> element from the response payload.

This new parameter will skip employees that return no scheduled data

Note: The use of the employeeSchedules endpoint cannot be substituted by schedules/records and schedules/shifts in this case, as those endpoints do not contain the locationId and vruId of each employee.

Who is involved:

All ARCOS API customers will receive this update.

What you need to do:

No further action is necessary to implement this change.