The Transfer roster preference is a textbox that accepts a ten digit phone number. When a phone number is in the textbox, ARCOS will transfer accepted employees to the transfer number on the roster, if ARCOS cannot complete a call to that number ARCOS will try to transfer the call to the number on the callout owner's record. If the Transfer textbox is blank, ARCOS will only transfer accepting employees if the callout is set to always transfer.
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