The First Pass Free - Callout Level allows employees to receive an excused result for callout on the first attempt no matter how many sub-callouts they were called for on the first attempt. However, if the callout is resubmitted employees who were called on the first attempt of the callout will be charged for not accepting the callout.
Callout Examples
Example 1: Requesting 1 Line Worker in Charge and 1 Journeyman Line Worker
Line Worker In Charge List
|
|
Journeyman Line Worker |
First Attempt
|
|
First Attempt |
Adam Miller - Answering Machine |
|
Frank White - Decline |
Bill Smith - Decline |
|
George Barnes - Decline |
Charles Jones - Not Home |
|
Rob Barnes - Answering Machine |
Doug Johnson - Hang-up with No Input |
|
Ted Miller - Not Home |
Edward Thompson - Decline |
|
Joe Smith - Not Called Already Accepted |
- - Chained Roster - - |
|
John White - Accept |
Frank White - Qualify No |
|
|
George Barnes - Decline |
|
|
Joe Smith - Accept |
|
|
Charging results for the callout above are:
-
-
-
Joe Smith and John White each receive a credit.
-
Frank White and George Barnes each receive an excused result even though they were called twice it is still the first attempt of the callout.
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Adam Miller, Bill Smith, Charles Jones, Doug Johnson, Edward Thompson, Rob Barnes, and Ted Miller each receive an excused result because they were only called on the first attempt of the callout.
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Example 2: Requesting 1 Line Worker in Charge and 1 Journeyman Line Worker
Line Worker In Charge List
|
|
Journeyman Line Worker |
First Attempt
|
|
First Attempt |
Adam Miller - Decline |
|
Frank White - Hang-up |
Bill Smith - Answering Machine |
|
George Barnes - Not Home |
Charles Jones - Decline |
|
Rob Barnes - Answering Machine |
Doug Johnson - Not Home |
|
Ted Miller - Answering Machine |
Edward Thompson - Hang-up |
|
Joe Smith - Not Home |
- - Chained Roster - - |
|
John White - Not Home |
Frank White - Decline |
|
Michael Adams - Answering Machine |
George Barnes - Not Home |
|
Rich Thompson - Not Called Already Accepted |
Joe Smith - Answering Machine |
|
Tom Johnson - Decline |
John White - Hang-up |
|
Irv Rollins - Decline |
Rich Thompson - Accept |
|
Second Attempt |
|
|
Frank White - Answering Machine |
|
|
George Barnes - Answering Machine |
|
|
Rob Barnes - Decline |
|
|
Ted Miller - Not Home |
|
|
Joe Smith - Decline |
|
|
John White - Decline |
|
|
Michael Adams - Accept |
Charging results for the callout above are:
-
-
-
Rich Thompson and Michael Adams each receive a credit.
-
Frank White, George Barnes, Joe Smith, and John each receive an excused result even though they were called twice it is still the first attempt of the callout.
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Adam Miller, Bill Smith, Charles Jones, Doug Johnson, Edward Thompson, Rob Barnes, and Ted Miller each receive an excused result because they were only called on the first attempt of the callout.
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