ARCOS Callout Enhancements
Enhanced SMS Messaging During Callback Window
What is changing:
ARCOS has updated the generated SMS message sent to employees who respond during the grace
period from “Callout [COID] is no longer open” to “Callout [COID] is no longer open, but is within
the grace period. You will be excused”.
Who is involved:
All ARCOS Callout customers who use SMS Respond and have the Job No Longer Available Excuse
Result will receive this update.
What you need to do:
No further action is necessary to implement this change
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