To enter Callout Arrival and Made Safe Times via the Mobile app
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Tap the Callout button on the Home page. The Callout Screen displays.
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Tap the View Callouts button. The Callouts page displays.
Note: Only callouts within your preselected locations will display. Please see Adding & Removing Locations for details on how to change your location filters.
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Click on the callout you wish to enter an Arrival Time for. The details of the callout displays.
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Click the Time Entry button at the bottom of the page. The Time Entry page for the callout displays.
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Tap the Arrival Time calendar.
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Enter a date and time of the arrival. An Arrival Time can be saved without entering a Made Safe Time.
Note: The Arrival Time must be after the Work Start date and time.
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Tap the Made Safe Time calendar.
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Enter the date and time the trouble was made safe.
Note: The Made Safe Time must be after the Arrival Time.
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Tap the Save icon at the bottom right hand corner of the page to save the time entries.
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