Mobile Plus: Respond to a Callout for an Employee

To respond to a Callout for an Employee

1. Tap the Callout button on the Home page. The list of Callout Screen displays.

2. Tap the View Callouts button. The Callouts page displays.

Note: Only callouts within your preselected locations will display. Please see Adding & Removing Locations for details on how to change your location filters.

3. Click on the callout you wish to enter a response for. The details of the callout displays.

4. Tap the sub-callout the employee was called for. The Manual Response page displays a list of employees who are eligible to accept the callout.

Note: If no employees are eligible to accept the callout, a message will display stating "No Employees Found".

4. Tap the name of the employee to enter a response.

6. Click either the Accept  or Decline  icon at the bottom of the page to enter the employee's response. The details page is updated to reflect the response.

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*Note: Not all companies have all of the items described in the Online Help.

*Please note, the ARCOS online documentation is a living document that is always under review. If you see information that is inconsistent with the behavior in the application, or you do not see a page covering an ARCOS feature you would like to know more about, please contact the ARCOS Support Center.