The back office system is available to all authorized users and provides a graphical interface showing the utility network, locations and status of all field crews and the current network status against a satellite or street map background.
Use the Zoom bar in the upper left corner of the screen to zoom in and out, or use the mouse wheel if you have one. Dragging the display will allow you to pan around. The tabs on the right hand side can be minimized to increase your map size by clicking on the right-facing arrow on the upper right side of the map panel.
The menus in the lower left corner of the screen enable you to customize the display in order to more easily concentrate on the features you want to see. Use the Style menu to select the map format that best meets your needs.
Reports by utility asset, ticket, region, field crew, etc are available in a tabular format.
Reports by utility asset, ticket, region or field crew are available in a tabular format. From here, data may be filtered, searched, sorted or exported to Excel. Select which columns you’d like to view in the report by clicking on the cols button, for more info go here. Click on the arrows in the respective column headings to sort the reports. Use the Show dropdown to select the maximum number of entries displayed at any given time. You can also click on the respective column headings to sort the reports. Click again to reverse the order.
If your report has a hyperlink, clicking on this will take you to the map page, with the item you clicked on centered in the map view with any associated attributes displayed in the Info Panel on the right.