The View Open Callouts pages offers two views of the report: Expanded View or Condensed View. Select the mode in which you wish to view the page from the View filter located at the top of the View Open Callouts page. This topic discusses the Condensed View.
Field |
Explanation |
Callout ID |
Unique ID number for the callout. This field contains two links, the Callout ID link that takes you to the Callout Detail Report and the edit link that takes you to the Callout Edit page. (The edit link is only available if you have the security feature for callout edit.) |
Type |
Type of callout. This field displays the callout type that was selected from the Callout Edit page when the callout was created. This list is based on your company callout types. |
Reason |
This field displays the Reason that was selected from the Callout Edit page when the callout was created. |
OpCenter |
Name of the Level 4 location from which the callout originated. Note: The name of this field is tailored for each company - could be Office or Headquarters instead of OpCenter, for example. |
Owner |
Name of the user who created the callout or is currently responsible for the callout if it was transferred from the original creator to another user. |
Eff. Date/Time * |
AKA the work start date and time.
*If you mouse over the header, a definition of the field displays. If you hover over the actual date and time, the day, date, and time displays in the mouse over. |
Description |
The description that was entered or created by default by ARCOS® when the callout was established on the Callout Edit page. |
Sub-callouts/ Filled/ Status |
This field contains three pieces of data:
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