How Do I: See Messages That We Sent?

How do I search for messages sent to a specific number?

How do I search for messages sent during a specific date range?

How do I search for messages sent that contain specific text?

Using TextPower's MessageReports app you can see all of the messages that you have sent, otherwise known as "MTs" (mobile terminated messages).  These outgoing messages are sent by you through our system using either one of our web apps like AlertManager Pro or AlertDispatcher Pro or an API. 

You can see a list of those messages on the "Sent Messages (MTs)" page in MessageReports and search for messages in an entire date range, or by a specific phone number or a combination of both.  Here's how:

1. After logging into the MessageReports app click the "Sent Messages (MTs)" link in the left-hand navigation bar.  
2. Enter a start date and end date into the areas at the top of the page labeled that way.  Note that if you want to see messages from the current day a blue button labeled "Show Today's List" is available.  Click that and it will show all messages sent that day.  If you have a phone number in the "Number" field it will search for all messages sent to that number for the current day. 
3. After you enter the date range click the "Show List" button and your search results will appear.
4. You can choose how many messages to display on that page by using the drop-down menu item just below the "Show List" and "Show Today's List" buttons.  You can display 10, 25, 50, 100 or all messages.  The first 5000 records that meet your criteria will be displayed on the web page.  You can determine whether to display them in increments.
5. You can download the entire list of records (not limited to the 5000 stated above) that meet your search criteria by clicking the "Download Report" button.  A .CSV file will be created an downloaded to your computer.  
6. There is a "Search" field where you can enter a specific string of text or anything else of relevance - the system will search for that specific item within the results.  So if you want to find all messages sent to a particular number on a specific day containing a specific word you can do that easily by using the available search functions.  
7. You can sort the results shown on that page in ascending or descending order by clicking the arrows in the fields containing the names of the columns.  Clicking the up/down arrow toggles the setting.
8. The fields shown in the search results contain the following information:
   1. Number - the phone number to which the message was sent.
   2. Message - what was the content of the message sent to that number.
   3. Sent Date/Time - a timestamp of that message in your local time zone as specified in TextPower's user configuration.  
   4. Status - there two distinctly different types of status reports (this is explained in significantly greater detail in another FAQ HERE):
      1. TextPower to Carrier - shows the status of whether TextPower delivered the message to the carrier network.  In the vast majority of cases you will see "OK" here.
      2. Carrier to Handset - this indicates the status of the message sent from the carrier to the end-user's phone.  
9. At the top of the page adjacent to the "Show List" and "See Today's List" buttons you'll see a black "Clear Search Fields" button.  This will remove all entries from every search field and clear all search results from the page.  

If you have any questions please contact [e-mail].