Mobile Plus: Modify Account Details

From the My Account page, users can change their password, PIN, and Secret Question/answer by selecting the Security section within the My Account page.

To Change your Password via the Mobile App

1. Login to the Mobile app.

2. Tap the My Account button. The My Account page displays.

3. Tap either the Security button or the Security  icon at the bottom of the page. The Security page, as seen above, displays.

4. Tap the Password button. The Change Password page displays.

5. Enter your Current Password in the labeled field.

6. Enter your New Password in the labeled field.

7. Re-enter your new password in the Confirm Password field.

8. Tap the Save  icon, at the bottom of the page.

To Change your VRU PIN via the Mobile App

1. Login to the Mobile app.

2. Tap the My Account button. The My Account page displays.

3. Tap either the Security button or the Security  icon at the bottom of the page. The Security page, as seen above, displays.

4. Tap the VRU PIN button. The Change VRU PIN page displays.

5. Enter your Current Password in the labeled field.

6. Enter your New PIN in the labeled field.

7. Re-enter your new PIN in the Confirm PIN field.

8. Tap the Save  icon, at the bottom of the page.

To Change your Security Question/Answer via the Mobile App

1. Login to the Mobile app.

2. Tap the My Account button. The My Account page displays.

3. Tap either the Security button or the Security  icon at the bottom of the page. The Security page, as seen above, displays.

4. Tap the Security Question button. The Change Security Question page displays.

1. Select a question from the Security Question list.

2. Enter the Answer to the question in the available field.

3. Tap the Save  icon, at the bottom of the page.

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*Note: Not all companies have all of the items described in the Online Help.

*Please note, the ARCOS online documentation is a living document that is always under review. If you see information that is inconsistent with the behavior in the application, or you do not see a page covering an ARCOS feature you would like to know more about, please contact the ARCOS Support Center.