Responding Partners

1 Responding Partners are displayed in this tab and can be filtered by Request Team.

Information and options displayed are:

• Responding Partner

• Clicking on this takes the user to the Responding Partner Information screen. For information on this screen, go here.

• Responding Partner Group(s)

• Responding Partner Groups are created by the user with the Responding Partner Groups button at the bottom. For more, go here.

• Attribute Group

• Whatever attribute group this Responding Partner has been assigned to. For more information about Attribute Groups, go here.

• Contact

• Primary contact for this Responding Partner.

• Phone

• Primary phone for this Responding Partner.

• Connection Status

• Shows status of a connection request.

• Possible Statuses:

• NEW - Connection request sent to a Responding Partner

• CONNECTED - Connection request accepted by the Responding Partner

• EXPIRED - Connection request has timed out

• Expires

• This column is associated directly with Connection Status.

• A connection request for a Responding Partner has a predefined user expiration time, which is displayed here.

• Connected to Request Group

• Displays which Request Group this Responding Partner is connected to.

• Actions

• Break:

• This ends the connection with the Responding Partner.

• Suspend:

• This option doesn’t break the connection with a Responding Partner, but the Responding Partner will not show up in any selection windows until the connection is reestablished.

• Delete:

• Remove this from this list.

2 Buttons

• Add Responding Partner

• This button takes the user to the Responding Partner Search tab. For functionality on that page, please go here.

• Responding Partner Groups

• This button brings the user to a screen to edit their Responding Partner Groups. For information on this screen, go here.

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*Note: Not all companies have all of the items described in the Online Help.

*Please note, the ARCOS online documentation is a living document that is always under review. If you see information that is inconsistent with the behavior in the application, or you do not see a page covering an ARCOS feature you would like to know more about, please contact the ARCOS Support Center.