Accepts Summary Page

The Accepts Summary page contains the following information.

Field	Explanation
Sub-callout CO ID	The sub-callout ID. Contains a link to the Callout Detail Report page for the selected sub-callout.
Class/WG (not labeled)	Primary class or workgroup for which the employee was called.
Level 4 Location (not labeled)	The name of the Level 4 location for the sub-callout.
Filled	Number of employees required and number of employees who accepted.
Status	The current status of the sub-callout.
Attempt Date	The date and time the employee was called. *If you mouse over the actual date and time, a pop-up displays that contains the time the result was recorded, the attempt number (Seq and Ord), and the name and list on which the employee was assigned.
Name	Name of the employee.
Class	The primary classification of the employee called in the sub-callout.
OpCenter	The Level 4 location from which the callout originated. Note: The name of this field is tailored for each company - could be Office or Headquarters instead of OpCenter, for example.
Result	The result of the call.
Source	The source of the response.
Work Start	The actual time that work started. This is a link that allows you to edit the Schedule record for the selected employee (if the callout is a working type, not a notification). Note: You must have Schedule edit security in order to modify the employee working record.
Work End *	The time the callout ended for the employee. Work End shows as **, like the schedule page, if the record is auto-extending and still ends in the future. If not **, the Work End time is also a link that takes you to the Schedule record for the selected employee.
Release	A checkbox appears in this field when the working record is currently in effect. Check the box to release the employee from the callout. Note: You must have Schedule edit security in order to access this field.
Unaccept	Check the box to unaccept the employee for the callout. An Unaccept dialog box displays from which you select a new Result and enter a Reason (required). Unaccepts are basically  Corrected Responses and appear on the Correct Responses Report. Note: You must have Unaccept security in order to access this field.

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*Note: Not all companies have all of the items described in the Online Help.

*Please note, the ARCOS online documentation is a living document that is always under review. If you see information that is inconsistent with the behavior in the application, or you do not see a page covering an ARCOS feature you would like to know more about, please contact the ARCOS Support Center.