Accepts Summary Page Header

This topic provides definitions of the fields and buttons found in the Accepts Summary page header. The header displays the same information about a callout, regardless of whether you are viewing the report from the link on the View Open Callouts page or the button on the Callout Detail Report page.

Field	Explanation
Callout ID	Unique ID number for the callout. This field contains a link to the Callout ID link to the Callout Detail Report for the callout.
Type	Type of callout. This field displays the callout type that was selected from the Callout Edit page when the callout was created. This list is based on your company callout types.
Reason	This field displays the Reason that was selected from the Callout Edit page when the callout was created.
Status	The current status of the callout.
OpCenter	Name of the Level 4 location from which the callout originated. Note: The name of this field is tailored for each company - could be Office or Headquarters instead of OpCenter, for example.
Created By	The name of the user who created the callout.
Owner	Name of the user who created the callout or is currently responsible for the callout if it was transferred from the original creator to another user.
Eff. Date/Time *	AKA the work start date and time. *If you mouse over the header, a definition of the field displays. If you hover over the actual date and time, the day, date, and time displays in the mouse over.
Description	Description of the callout.
	Takes you back one screen. Works like the Back button in your browser.
	Refreshes the screen with the most recent data.
	Allows you to print the report.
	Allows you to export the report.

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*Note: Not all companies have all of the items described in the Online Help.

*Please note, the ARCOS online documentation is a living document that is always under review. If you see information that is inconsistent with the behavior in the application, or you do not see a page covering an ARCOS feature you would like to know more about, please contact the ARCOS Support Center.