Correct Responses Header Table

The Correct Responses Header contains the fields described below.

Field	Explanation
Callout ID	Unique ID number for the callout. This field contains the Callout ID, which is a link to the Callout Detail Reports page.
Type	This field displays the callout type that was selected when the callout was created on the Callout Edit page.
Reason	This field displays the Reason that was selected from the Callout Edit page when the callout was created.
Status	The current status of the callout.
Op Center	Name of the Level 4 location from which the callout originated. Note: The name of this field is tailored for each company - could be Office or Headquarters instead of OpCenter, for example.
Created By	The name of the user who created the callout.
Eff. Date/Time *	AKA the work start date and time. *If you mouse over the header, a definition of the field displays. If you hover over the actual date and time, the day, date, and time display in a mouse over.
Description (Not labeled)	The description that was entered or created by default by ARCOS when the callout was established on the Callout Edit page.
HNC (Hide Non-Correctable)	Check to hide results that are not correctable.
	Takes you back one screen. Works like the Back button in your browser.
	Refreshes the screen with the most recent data.

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*Note: Not all companies have all of the items described in the Online Help.

*Please note, the ARCOS online documentation is a living document that is always under review. If you see information that is inconsistent with the behavior in the application, or you do not see a page covering an ARCOS feature you would like to know more about, please contact the ARCOS Support Center.