Callout Option Roster Preferences

The bottom section of the admin page contains preferences for the roster list. The options you see here are based on your company's set up in Super Config as ARCOS was deployed for you. Your company may not have some of the options discussed here and your admin screen may look different, depending on the options your company uses.

Roster Preference	Description
Barrel	The Barrel roster preference is used to enable the Crew in a Barrel callout rule for a roster. The value entered in the textbox is the number of minutes ARCOS will delay before calling the next crew.
Barrel 2	The Barrel 2 roster preference allows multiple crews to exist on a single list and allow ARCOS to call only the first crew on the list.
Blast	The Blast roster preference enforces Blast Calling to be used for the roster regardless if it is enabled or not for the callout.
Closest-to-Trouble Roster Preference	The CTT roster preference is a textbox that determines how the list will be called when called in a Closest-to-Trouble callout. This roster preference supports three calling methods: roster order, Closest-to-Trouble order and Service Center closest to trouble with employees in roster order.
DefQ - Default Quantity	The Default Quantity roster preference is a textbox the controls what the default number of requested employees will be when a callout is created for the list.
DNCA - Do not Call Again	The Do not Call Again roster preference when enabled enforces the "Do not Call Again" rule.
E-mail	When checked, ARCOS sends e-mails to employees with e-mail devices when they are called for the callout.
E-mail Delay	The E-mail Delay roster preference is a textbox that allows the user to specify the number of minutes to delay between sending e-mails to the employee's e-mail devices and calling the employee's first device.
EmpDly - Employee Delay	The Employee Delay roster preference is a textbox that allows the user to specify the number of minutes to delay between calling employees on the selected roster.
ExAH - Exclude from All Hands Callouts	The ExAH roster preference is a checkbox that determines if employees will be available for All Hands callouts or not.
ExAND	The ExAND roster preference, when enabled, ARCOS will excuse all results except for declines. (Employees who respond with a declined result will still be charged.)
Excl - Exclusive	The Exclusive roster preference is a checkbox that defines if employees will be available for callouts on other lists.
First Accept Pointer	First Accept Pointer: The First Accept Pointer works in conjunction with the Pointer roster preference. When both are enabled for a list, the first person to accept the callout (chronologically) will retain the pointer for the next callout.
FPF - First Pass Free	The First Pass Free roster preference, when enabled, enables the First Pass Free charging rule on a per roster basis.
Inactive	The Inactive roster preference is a textbox that allows a time frame to be set for when a list is not available for callouts.
JARule-1	The JARule-1 roster preference is a checkbox that used to enforce the Journeyman/Apprentice rule per a roster basis.
JvsA	The JvsA roster preference is a textbox which only allows input of the list being an Apprentice or Journeyman list. If the list is an Apprentice list the number of required accepted Journeyman can also be entered per roster basis.
Keep Last Pointer	If this attribute is selected with the Pointer option and the Last Accept Pointer, the roster becomes a pointer list with the pointer being used to determine who is called first on callouts; the lowest person on the list to accept the callout will have the pointer when the next callout is created for the list.
Last Accept Pointer	If this attribute is selected with the Pointer option, the roster becomes a pointer list with the pointer being used to determine who is called first on callouts based on who accepted the previous callout.
Limit-1	The Limit-1 roster preference is a textbox that is used as a per roster to limit the number of accepts from the list.
LineDept	The LineDept roster preference determines if new or "old" charging rules will be applied to the list for Prearranged (12), Early Prearranged (18), and Last Hour (13) callout types.
Match Crew Callout Rule	The Match Crew callout rule matches employees based on their vehicle. The Matched Crew callout rule works with MatchRule roster preference; Lineman, Apprentices, and special skills employees to be maintained on their own Primary Class lists.
NoCC - No Charges or Credits	The NoCC roster preference is a textbox that determines the way Charges, Credits, and Sick Counts are handled for the roster.
NoQueue	When the NoQueue roster preference is enabled for a roster and multiple callouts are initiated for that roster at the same time, any subsequent callouts will not go to queued status.
NoRoll	If the No Roll roster preference is checked the roster will not be selectable when a rollover occurs and will not be called if part of list the is rolled over to.
NoSerial	When the NoSerial roster preference is enabled for a roster, ARCOS will ignore the serial calling logic for only that roster if serial calling is enabled for the callout.
NonAccPen	The NonAccPen (Non-Accept Penalty) roster preference is a checkbox that determines if employees will be penalized for not accepting a callout. If NonAccPen is enabled for a list and an employee does not accept, ARCOS will give the employee an unavailable schedule record from the time the non-accept was recorded until the start time of the employee's next shift.
Normal Only	When the Normal Only roster preference is enabled, the roster will only appear on the Roster Picker table for Normal callouts.
NumDev - Number of Devices	The Number of Devices roster preference is a textbox that allows the maximum number of devices called to be restricted per roster basis, regardless of the number of devices allowed  on the Employee Modify page.
Number On-Call	The Number On-Call roster preference consist of two parts. The first part is a checkbox on the Roster List Administration page, call NumOnCall. This will enable the roster to support the On-Call functionality. he second part is a textbox on the List Maintenance page the is used to determine the number of employees at the top of the list who will be on-call.
On-Call Only	When a roster with the On-Call Only roster preference enabled is selected for a callout or notification, only employees on the On-Call or On-Call Backup status are considered for the callout or notification. All other employees on the list are considered unavailable for the callout and are bypassed by the system.
OvNonAccPen	The Override Non-Accept Penalty roster preference is used to automatically override employees who are on the 212 Unavailable exception (assigned by the Non-Accept Penalty rule) when a callout is created for the list.
OvRest - Over Rest	The Over Rest roster preference is used to automatically override a employees who are on particular exception when a callout is created for the list.
PgrDly - Pager Delay	The Pager Delay roster preference is a textbox that allows the type of pager delay configured per roster basis.
Pointer - Last Attempted	If this attribute is selected, the roster becomes a pointer list with the pointer used to determine who is called first on callouts based on who was considered for the last callout.
Pointer Reset	The Pointer Reset roster preference allows users to set a an exact time and day of the week the pointer will reset per roster basis.
Qualify No	The Qualify No roster preference is a textbox that allows users to determine when employees who responded with a result of Qualify No will be called back.
Roll	The Rolling list method rotates all qualified employees to the bottom of the list after each callout, if they are considered for callout based on their qualifications.
Roster Devices	Roster Devices allows Standby Devices to be managed per a roster basis via roster preference.
ShiftPref	When a callout is created for a list with Shift Pref enabled, ARCOS will sort employees, for the callout, by the closest shift start time to the start time of the callout within the same calendar day (midnight to midnight). If an employee does not have a shift record within the selected calendar day, their shift is fully masked, or they are already working a shift, then the employee will be sorted at the bottom of the list in roster order.
SibCR - Sibling Callout Rule	The Sibling Callout Rule roster preference, when checked, enables the Sibling Callout Rule for just one roster.
Skips Rule	The Skips roster preference enables the skip tracking rules for that roster.
Sleep Time	The Sleep Time function specifies a period of time before a shift that an employee will be considered as unavailable for callouts.
Start/End Lap	The Start Lap and End Lap roster preferences are used to determine number of minutes an employee must be available before or after a working record before they can be considered for a callout, or the number of minutes a callout can overlap an employee's shift or other working record before they can be considered for the callout.
Standby Devices	The Roster Preference, StbyDev, in the Callout Options table on the Roster List Admin page must be enabled (checked) in order for ARCOS to call the employee's designated Standby device first when the roster is selected for callout.
Swaps	Swaps are observed on all lists that are enabled to use Swaps and is not applied to all list in the chain.
Transfer	The Transfer roster preference is a textbox that accepts a ten digit phone number. When a phone number is in the textbox, ARCOS will transfer accepted employees to the transfer number on the callout owner's record, if the callout owner does not have a transfer number enabled ARCOS will transfer the accepting employee to the number on the roster.
VolOT - Volunteer Overtime	The VolOT roster preference determines if a Primary Class list allows employees to sign up for volunteer overtime for the next roster date through the Inbound System.

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*Note: ARCOS documentation is a living document. For inconsistencies or missing features, contact ARCOS Support. Not all companies have all items in the Online Help.