Workgroups offer the flexibility of including any employees in the ARCOS database, regardless of their classification or location.
Workgroup
A roster that is manually built by the ARCOS user by adding employees based on some criteria of the company, union agreement, or user. The user can add and remove employees from the roster whenever necessary. The callout order of the roster may be based on overtime, seniority, or a manual ordering by the user. The primary classification of the employee does not matter and the list is not auto-populated in a workgroup unless SuperClass Configuration is used.
Unlike Primary Class lists, Workgroups are manually populated once they are created. Workgroups can also be chained together.
Primary Class
A Primary Class is an employee's job title or skill associated with a roster. An employee can have only one primary job classification; however, he can be on rosters for other job classifications as well as other workgroups. ARCOS automatically configures rosters for each defined Job Classification.
To Create a New Workgroup
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Click the Roster List Ordering button on the List Mnt tab. The Roster List Ordering list displays.
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Click Create New Workgroup at the bottom of the page.
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Click OK on the pop-up that asks you to enter a name for the new workgroup.
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Type the workgroup name in the Class/WG field textbox.
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Click OK to the right of the Class/WG field.
Click here to view how to change the List Status from Create New Workgroup screen.
List Status
Each roster is a list of employees defined by Location and Classification or Workgroup. Some companies have an additional component for the roster definition which is "List Status." Some examples of list statuses are Regular, Preferred, Non-Preferred, Standby, Temporarily Assigned (TA), Ask-On, and Ask-Off. Several of these list status types are used in conjunction with chaining.
Click here to view how to change the recording that is played when the list is called for a callout.
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Select the appropriate Roster List Preferences for the list.
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Click the Save Changes button at the bottom of the Category table. The message, "Preferences saved successfully." displays at the top of the Roster List table.
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Click Go to Roster List Maintenance, to add employees. - OR -
Click Edit SuperClass Config, to add Primary Classes to the workgroup.
Primary Class
A Primary Class is an employee's job title or skill associated with a roster. An employee can have only one primary job classification; however, he can be on rosters for other job classifications as well as other workgroups. ARCOS automatically configures rosters for each defined Job Classification.
Click here to view how to Disable the roster for callouts or how to change list positioning on the roster picker.
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