Flagging an Employee as a Temporary Crew Leader (Upgraded Crew Leader)

There some scenarios that require a lineman to be upgraded to Crew Leader for a shift, holdover, or callout. This upgrade might occur because the Crew Lead goes home while the remaining members of the crew are held over to complete a job, or it might occur when a Crew Leader is on a schedule exception, such as out Sick; a lineman-member of the crew may be upgraded to Crew Lead temporarily, for the duration of the Leader’s absence. In any case, dispatchers must be able to identify a temporary Crew Leader so that the crew displays correctly on the Dispatcher Crew Report.

To Assign an Employee as the Temporary Crew Leader (Upgraded Crew Leader)

1. Navigate to the one of the Day Views on the Schedule tab.

2. Click on the schedule record during which the employee will be a temporary Crew Leader. The Schedule Record Modify pop-up appears.

3. Click the Upgrade button. ARCOS adds *UPGRADE* to the beginning of the Description/Comment field.

Note: The "UPGRADE" must be surrounded by asterisks in order for the employee to be flagged as a temporary Crew Leader on the Dispatcher Crew Report.

4. Click the Save & Close button on the Schedule Record Modify pop-up.

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*Note: ARCOS documentation is a living document. For inconsistencies or missing features, contact ARCOS Support. Not all companies have all items in the Online Help.