Documents

The Documents tab contains a repository of Documents used to manage an event, attached for automated routing.

Displayed with each document is the associated Incident, Role and the Date, all of which can be used to filter the results of the list.  Click on any listed document to download.

There are a number of tasks that can be performed in this tab and are listed in the Actions column:

• Document History  - Displays the date the document was uploaded and by which user, version number as well as the option to download.

• Update  - Click to upload an update to the current version of the listed document. For more on Add Document, see below.

• Download  - Click to download.

• Route  - Click to Add a Route for the attached document. For more on Routes, go here.

• Delete  - Delete the listed Document.  

Add Document

Click this button to add a new document for routing. Select the associated Incident and Role.

Either a file can be chosen to upload or a URL link included and save.

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*Note: ARCOS documentation is a living document. For inconsistencies or missing features, contact ARCOS Support. Not all companies have all items in the Online Help.