Incidents

The Incident Dashboard displays a Summary of Events, related Incidents and the Roles included and updates in real-time as employees are activated and accept.

This is where the user can create an Event, add Incidents, and choose their Scenario and Severity Levels.

1 Response Group

Users can have more than one response group, based on the resources necessary to respond to different the types of Incidents the company may experience. Here, the user will select the Response Group responsible for handling the Incident displayed in the dashboard.

2 Selected Event

Along the same lines as Response Groups, users can have more than one Event active at the same time. Displayed here is the Event selected from the dropdown list.

• Edit Event

• Click to edit the Selected Event. For more, see Add Event below.

• Add Event

• Click to add a new Event.

• Enter Name and Description for new Event

                       

• An existing Incident can be added by selecting from the list but not necessary to save the new Event.

• Add Incident

• Events can have as many Incidents associated with it as necessary. Clicking this button will add the Incident to the Selected Event. 

               

• Enter the name, and start date and time. The start date is what triggers the Incident status. An Incident is in the “Pre-Incident Planning" state until the Start Date begins. If no Start Date is entered, the Incident starts immediately and the Incident transitions to “Active Incident”.

                        

• Choose the Scenario and Severity Level, click Add to save. 

3 Event Summary / Incident Tab

There can be more than one Incident added to an Event. The Event Summary tab displays the Roles and totals of all associated Incidents under the selected Event.

The chart to the left summarizes the totals from all staff involved, in each Incident associated with the Event. Also displayed is the status of each role. Hover over any part of the pie chart or actual numbers to find out how many Roles are Filled, Missing or Inactive to identify any gaps that may need to be filled.

Switching to the Incident Tab, in this case Uptown Flooding, allows the user to create View the Organizational Chart, create Callouts, view and export History Reports or Close the Incident.

For more on the Incident Tab and Filling a Role, go here.

5 Archived Events / Archived Incidents

Click the Archived Events button to view and manage past Events and all Incidents associated, that have been archived.

Click on any Event or Incident to view or export. If no longer needed, delete to remove from the report.

Click the Archived Incidents button to view and manage only the Incidents that have been archived. 

---

*Note: ARCOS documentation is a living document. For inconsistencies or missing features, contact ARCOS Support. Not all companies have all items in the Online Help.