Device Type Admin

From the Device Type Admin page, you can view , modify or delete device types; check the number of employees who use the device type, link to a list of employees who have the pager assigned to them and create a new pager profile.

Device Type

For telephones, this field does not affect the way ARCOS makes the call, but can be used for reporting. For most customers, the only available options are "Regular Phone" and "Cell Phone". Other customers have the ability to added additional device types through the Device Type Admin page.

For pagers, Custom is set up to call the number directed in the ARCOS setup and leave the ARCOS number for QA or PROD on the pager. Other Pager Types are configured in SysAdmin > Pager Profile Admin Page.

Once a device type has been added through this page, it can be assigned to employees from the Employee Modify page or via load file.

By default, ARCOS has a Regular Phone and Cell Phone device type.

To Create a new Device Type

1. Click the Sys Admin tab. The System Administration screen displays.

2. Click the Device Type button. The Device Type page displays.

3. Click the Create new Device Type button. The Device Type Detail - Add screen displays.

   

4. Type a name for the new device type into the Device Name textbox.

5. Type the condensed form of the device type's name into the Condensed Name textbox.

6. Type the abbreviated form the device type's name into the Abbreviation textbox. The abbreviated form of the device type is what is used in load files to indicate the type of device that is being assigned to an employee.

7. Type the order number of the device type into the Order textbox. The device's order determines the order the device types display in the Device Type dropdown on the Employee Modify page.

8. Check the Default checkbox if the device type should be the default type when adding a new device to an employee.

9. Type any comments about the device type into the Comments in the textbox.

10. Click the Save button to save the new device type.

To Modify a Device Type

Note: Any changes to a device type will be applied to all employees currently assigned to the device type.

1. Click the System Admin tab. The System Administration screen displays.

2. Click the Device Type button. The Device Type page displays.

3. Click the modify link for the device type you wish to modify. The Device Type Detail - Modify page displays.

4. Make the necessary changes/adjustments to the device type.

5. Click the Save button.

6. Click the Back button to return to the main Device Type Admin page.

To Delete a Device Type

Note: You can delete a pager profile as long as it has no employees assigned to it.

1. Click the System Admin tab. The System Administration screen displays.

2. Click the Device Type button. The Device Type page displays.

3. Click the # emps link to determine if there are any employees assigned to the device type you wish to delete.

4. Click the list emps link to access the employee records and remove the employees from the device type before you delete the device type.

5. Click the delete link associated with the device type. The delete warning dialogue displays.

6. Click the OK button on the pop-up to delete the device type.

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*Note: Not all companies have all of the items described in the Online Help.

*Please note, the ARCOS online documentation is a living document that is always under review. If you see information that is inconsistent with the behavior in the application, or you do not see a page covering an ARCOS feature you would like to know more about, please contact the ARCOS Support Center.