Viewing the SIREN Mass Call Event Detail Report

The SIREN Mass Call Event Detail Report provides details about a mass call event. The summary page, which displays when the report is initially ran, shows the mass call ID, name of the event, description of the event, the level 3 and level 4 locations the event was created in, the user who created the event, the date and time event was created, the ID of the data set that was used, the file name of the data set that was used, the number of rows in the data set, and the total number of calls the event made. The mass call ID is linked to the event's Mass Call Event Detail Report which shows who was called for the callout, their row ID, and the result recorded. There is a link from each call to the details of the call, including the number called, device type, result recorded, start and end time of the call, duration of the call, and digits pressed, if any.

This report allows users to select just one level 4 location to view, or more, and select a date range.

To Generate the SIREN Mass Call Detail Report

1. Click the Reports button on the SIREN Mass Call tab. The Mass Call Event Detail Reports page displays.

2. Click the Mass Call Event Detail Report button. The generic report selector displays.

3. Select a Parent Company, Business Unit, Division, and OpCenter from their respective dropdown lists.

Note: You can click and drag or <Ctrl> +  click to select multiple Parent Companies, Business Units, Divisions, or OpCenters.

4. Select a start date from the Start Date dropdown list.

5. Select an end date from the End Date dropdown list.

6. Click the Generate Report button, to display the report in the same window, -OR-

Click the Generate in New Window button, to leave the current window open and display the report in a new window, -OR-

Click the Reset button, to clear currently selected search criteria and return the selector to default settings, -OR-

Click the Save button, to save the report. See Saving a Report for more information on this functionality.

7. Click the Callout ID of the report you wish to view.

Click here to view a Callout Detail Report

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*Note: ARCOS documentation is a living document. For inconsistencies or missing features, contact ARCOS Support. Not all companies have all items in the Online Help.