JvsA Rule

When the JvsA Rule is enabled, ARCOS will never allow more than 1 Apprentice per an accepted Journeyman. This rule contains two pieces: a roster preference called JvsA and a new callout attribute checkbox on the Callout Edit page, called JvsA.

The JvsA roster preference is a textbox which only allows input of a “J” or an “A[n]" where [n] is a whole number greater than 0 (e.g.) A1, A2, etc.). The “J” and the “A” designate rosters Journeymen or Apprentice class rosters, respectively and the [n] used in conjunction with the “A” determines the number of Journeymen that must accept before the Apprentice list will be called if the JvsA rule is in effect for a callout.

If the JvsA callout attribute is enabled and the rosters being called have the JvsA option set, the callout will process as described below.

1. When the callout is initiated, ARCOS checks to see if any sub-callouts are designated as an Apprentice class.

2. If Apprentice classes are present, ARCOS then checks to see if any sub-callouts are designated as Journeymen classes.

Note: If either the requirements in #1 or #2 are not met, ARCOS does not put the JvsA Rule into effect.

3. ARCOS begins by calling only the Journeymen sub-callouts while all Apprentice sub-callouts will go into Hold status, until their required number of Journeymen have accepted.

4. Once the number of Journeymen have accepted, as determined by the Apprentice list, calls will begin on the apprentice list. For example if the Apprentice list has a JvsA value of A2 then 2 Journeymen must accept before the Apprentice list will be called.

Note: ARCOS will not call more Apprentices than what are allowed to accept per the JvsA rule.

5. Once an Apprentice has accepted the sub-callout may go into Done status or back to Hold status. For example if 2 Journeymen and 2 Apprentices (JvsA value is A1) are requested and only one Journeyman accepts, ARCOS will only call apprentices from the Apprentice list one at a time until one accepts. In this scenario the Apprentice list would go back to Hold status.

Callout Statuses

Status	Explanation
Closed	A callout that has either been manually closed from the View Open Callouts page or all employees that accepted the callout have been released. Employees calling Inbound will be told there are no pending callouts.
Delay	This allows the operator to take some sort of action between chained lists being called. Can also be used during an All Hands on Deck to set time between calling the first and second time, if a second time is needed. Employees calling Inbound in response to this callout will still be offered an open position.
Done	The callout stopped running after the requested quantity was filled.
Edit	Accessed from the View Open Callouts page, you can perform Rollover, Resubmit, Resume, Edit Quantity, and Stop actions. Employees calling Inbound in response to this callout will still be offered an open position.
Hold	A callout is not currently making calls because there are employees who have been skipped because J/A Rule or serial calling has been enabled for the callout. Employees calling Inbound in response to this callout will still be offered an open position. If Serial Calling is enabled for a callout and the first sub-callout is still making calls, all other sub-callouts will be in Hold status.
New	The callout definitions, roster, and quantity were chosen, but the callout was not submitted. This only happens when you get to the Manual Bypass screen but then go to a different page and do not actually submit the callout.
Pager Delay	The length of time that ARCOS waits after calling an employee's pager and the next device to be called.
Paused	The callout is in a Running status but was manually paused by the operator. Calls will resume again at the same place in the roster when the operator manually un-pauses the callout. Employees calling Inbound in response to this callout will still be offered an open position.
Pending Pop-up	Notification, in the form of a pop-up, to the dispatcher or operator that an employee cannot be contacted by ARCOS for a callout has occurred. This may happen when a callout is made for a time in the future for Fill Shift, Travel, or Mutual Aid and the employee, while available for the date and time of the callout, is not currently available to be called. The employee must be called or radioed manually and the results entered manually into the system.
Pending Run	The callout has a Run Time selected that is in the future. Once the current time matches the selected Run Time of the callout, the callout will go to Running  status.
Queued	Another callout is already actively calling the selected roster. The queued callout has to wait until the other callout is finished calling that roster.
Running	ARCOS is currently making calls to the selected roster(s).
Stop	The callout was stopped by the operator before the requested quantity was filled. This could be before or after the callout reached a Wait status, i.e. went all of the way through the roster. Employees calling Inbound will be told there are no pending callouts.
Stopping	An operator has stopped the callout and there are outbound calls in progress. The callout remains in stopping status until all outbound calls have completed. No additional outbound calls are started and employees calling inbound will be told they have no pending callouts.
Submitted	ARCOS is in the process of generating the list of people to be called. This status transitions automatically into Running.
Wait	All eligible members of the roster were called but the requested quantity was not filled. ARCOS is waiting on the operator to decide whether to resubmit or to stop the callout. Employees calling Inbound in response to this callout will still be offered an open position

Note: If an employee who was called on Apprentice sub-callout that has gone back to Hold status will be told they have no pending callouts if they attempt to respond to the callout via Inbound or Manual Response.

Example for the JvsA Rule

# Requested	Roster/Sub-callout	JvsA
4	Linemen	J
2	Apprentice Linemen	A2
1	LTDA	A1
1	Groundmen	A3

1. ARCOS will call the Linemen list starting with 4 at a time.

2. Once 1 Journeyman has accepted, ARCOS will call the LTDA list 1 at a time.

3. Once 2 Journeymen have accepted ARCOS will call the Apprentice Lineman list 1 at time if an employee has accepted from the LTDA list. If no one has accepted for the LTDA list and the sub-callout is in Wait status then ARCOS will call the Apprentice Linemen list at a time.

4. Once 3 Journeymen have accepted, ARCOS will begin calling the Groundmen list if not all of the Apprentice Linemen and LTDA positions have been filled.

5. Once 4 Journeymen have accepted, all Apprentice positions are available to be filled.

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*Note: ARCOS documentation is a living document. For inconsistencies or missing features, contact ARCOS Support. Not all companies have all items in the Online Help.